In the Spotlight: Glotfelty Enterprises, Inc. - Celebrating 60 Years of Service

Last Updated on Feb 4, 2016 at 9:25am | Garrett County Economic Development

"In the Spotlight" is a regular feature of The Lake-Front magazine and is being reprinted here in its entirety with permission. This article originally appeared in the February 2016 issue.
In today’s fast moving world, companies come and go. Most new businesses last less than five years but Glotfelty Enterprises, Inc. is the exception to that rule. This family-owned company is currently celebrating its 60th year in business, all by adhering to the same principles that has always made it a success -- quality products, excellent customer service, and commitment to community. With seven stores and over 125 employees, Glotfelty Enterprises has become one of premier firms in our area
Glotfelty Enterprises was founded in 1956 when Oakland native Fred Glotfelty opened a franchise of Hawkinson Tread Service in downtown Oakland, MD (current home of the Goodwill Store). The business started as a small shop offering tires for farm equipment and automobiles. As America’s economy thrived in the 50’s and 60’s, so did Fred’s business and by the early 1970’s he was looking to expand. Work had begun on their current location along Garrett Highway when a fire burned down their original shop. It was a mad rush to get the new building completed and move-in ready but they did and Fred’s business continued to grow. Fred’s family grew along with his business and his three sons: George, Gene and the late Larry grew up in the business and with their help Glotfelty Enterprises grew and prospered by offering the latest technology and reasonably priced products to their consumers.
In 1969, a second location was opened in LaVale, MD and the business expanded even further. Over the next three decades, Glotfelty expanded into neighboring West Virginia with new stores opened in Bridgeport (1980), Petersburg (1992), Parkersburg (2004) and Elkins (2001). Their seventh and latest location was opened in Morgantown in 2008. Fred’s grandsons Stephen, Scott, Freddy, and Garth help manage these locations so the Glotfelty family tradition continues.
Glotfelty Enterprises is a retail tire and automotive store. They sell passenger and truck tires as well as tires for all size farm equipment. They offer many of America’s top brands including Cooper Tires, Uniroyal, Goodyear, Goodrich, Michelin, and Hankook. And while Glotfelty has always been known for tires, according to Oakland store manager Roger Glotfelty, Jr. (known as JR), the service side of the store continues to grow as more of their customers become aware of services offered.
They can service any type of vehicle including cars, trucks, tractors, and off-road vehicles. They even carry backhoe and loader tires. They offer service for both on and off the highway vehicles and emergency off site service is also available. Glotfelty will not only sell you a tire, they will service it long after the purchase, which is what sets this company apart
As always, you can get same day service at Glotfelty Enterprises for tire replacement and repair with no appointment necessary. They offer free mounting and balancing at the time of the sale as well as free rotation for the life of the tire if purchased there.
According to JR, tire rotation is crucial to the life of your tire -- it can extend the life of a tire up to 50% - a worthwhile investment of time. They recommend that tires be rotated every 6,000 to 8,000 miles for maximum tire life. Alignment of your vehicle is also recommended one time per year which can also affect the life of your tire.
Although they are most known for tires, Glotfelty Enterprises also offers other services. They feature wheel alignment, brake work, suspension work, as well well as replacement of all front end parts, all provided with quality parts and service. They can even offer their customers state inspection. Although same day service is available for new tire purchase, appointments are required for all other services.
As a business that has thrived for six decades the Glotfelty’s understand that community is vital to their success. According to JR, many of their employees have been with the firm for over 20 years. “We are thankful for our customers and our employees. We know they are what helps us to stand out from our competition. Every product or service that you can buy locally helps support all community efforts,” explains JR. He adds, “Glotfelty Enterprises is proud to support many local endeavors.”
And, as always, customer service is the watch word at all the Glotfelty Tire locations. “We stand behind the sale,” explains JR. “We service our tires including mounting and rotation and offer old fashioned courtesy and service to all of our clients.”
Glotfelty Enterprises not only offers quality products, but have the knowledge and service to back up their products. “We take pride in being trustworthy and reliable,” says JR. “A large percentage of our clients are women and I am told often how comfortable they feel bringing their vehicle here. When you work on thousands of cars a year, service after the sale is crucial,” says JR. “In order to keep your reputation strong, you have to make sure you address any and all issues long after the customer has driven off the lot.”
Not only does Glotfelty offer the top quality tires in the business, all brands are available for special order. They also offer many specialty tires including winter and all season tires for all makes and models of vehicles. Because of their dependable service, Glotfelty also offers many fleet accounts including semi-trucks, skidders and equipment for farm and logging companies.
Whether you are looking for new tires or need some repair work to your vehicle, give Glotfelty Enterprises a call. With six decades of experience behind them, you’ll be glad you did. Located just 2 miles north of Oakland on Garrett Highway, the shop is open Monday through Friday from 7:30 AM to 5:00 PM and Saturday from 7 AM to Noon. For appointments, call them at 301-334-3911.
“We are very fortunate to have been in business for sixty years in the same town,” says JR. “We are very proud of our employees and very honored that the citizens of Garrett County let us be here for the past sixty years. We are grateful to our employees, many of whom have been with us for twenty to thirty years. We look forward to continued growth and service to the community.”